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POW and MIA Awards
NCOIC, Partnerships & Innovations
Technical Sergeant Crystal R. Moore, United States Air Force, distinguished herself by exceptionally meritorious service as the Noncommissioned Officer in Charge of Partnerships & Innovations, Defense POW/MIA Accounting Agency, Pentagon, Washington D.C., from 21 October 2020 to 15 September 2023. During this period, Sergeant Moore exemplified the highest standards of professionalism as she expertly managed the daily scheduling, briefings, and analytical needs for the Strategic Partnerships team. She facilitated over 80 MIA/POW missions annually, ensuring precise routing and administrative preparation for external agency partnerships. This safeguarded a four million dollar operations budget and maintained 100% readiness for contingency operations, guaranteeing meticulous accountability and serviceability of all assets. In addition, she facilitated Directorate Management Level Reviews, ensuring comprehensive evaluation of directorate performance and resource allocation, optimizing mission efficiency. She strengthened partnership relations by facilitating the seamless transmission of 1,150 Individual Deceased Personnel Files (IDPFs) to university partners for 10 research data projects, resulting in a 90% enhancement in operational effectiveness. Moreover, she orchestrated and delivered 120 comprehensive reports and statuses, highlighting critical POW/MIA actions, and disseminating vital information to Directorate leadership and agency partners. This effort significantly enhanced situational awareness, fostered collaboration across agencies, and supported the Air Force's commitment to accounting for missing personnel. Further, she was selected as a representative for the Defense POW/MIA Accounting Agency and served as an augmentee for the Dallas Field Mission Update where she oversaw 171 cases' briefings which was represented by 367 family members, honoring our fallen heroes, and providing closure to their loved ones. The distinctive accomplishments of Sergeant Moore reflect great credit upon herself, the United States Air Force, and the Department of Defense.